H2Only: Our history and goals
H2Only started in 1994 as "Purely Water Niagara", a name we kept for the first several years we were in business. However, people had a hard time remembering it, and it took up a lot of space on our business cards and other printable materials, so in 1999 we changed it to H2Only. Seems like the perfect name for our business, too: simple, direct, and singular. We only do water, so the name might as well say so.
Simply put, we are, as we always have been, dealing with the business of providing the cleanest possible water at reasonable cost with exemplary service. Using high-quality equipment, carefully maintained, we are able to produce Reverse Osmosis water that meets or exceeds any 'pure water' needs that may arise, whether that be for the simple pleasure of drinking water that you know is as clean as it can be, all the way to supplying the ulta-pure water requirements of medical autoclaves.
H2Only has one simple goal: to be the best bottled water supplier in the Niagara Peninsula. In order to meet that goal, we have to achieve three benchmarks:
- 1: Offer the cleanest possible water
At less than 2 PPM TDS, we are confident that we are offering easily the purest bottled water available. Typical ratings in the industry are in the range of 7-35 PPM for Reverse Osmosis water, which we easily surpass. It's a difference you can taste! Visit our 'about bottled water' pages for more information. - 2: Offer that water at a reasonable price
We deliver our 18.9 liter (5-gallon) bottles to homes and businesses in the Niagara region for $5.25 per bottle, with significant volume discounts available. We also deliver cases of 500 ml bottles at under 45ยข per bottle... again well below what our competitors offer. - 3: Provide superior customer service
Call us old-fashioned, but we firmly believe that our clients deserve to have good service, that it really doesn't cost any more to give "service with a smile", that it is simply good business to treat the folks paying the bills with respect, and to give them what they want and need. To that end, we try really hard to deliver promptly when we say we will, and to create a delivery system that is tailor-made for each client.
Are those high benchmarks? Frankly, yes they are. Perhaps not individually, but as a group, it can be challenging. But: we meet those goals. Every single day. For every single client. If we don't... we we'd be just another water company, and that just isn't what we're about!.